Privacy policy
Privacy Policy
Last Updated: August 2026
At MyTruDerm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.mytruderm.com, place an order, or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Information
- Device Information
- IP Address
- Cookies and Website Usage Data
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Improve our website and services.
- Send order updates and promotional offers (where permitted).
- Prevent fraud and maintain website security.
- Measure and improve our advertising performance.
Google Advertising & Analytics
We use Google services, including Google Ads, Google Analytics (GA4), Enhanced Conversions, Google Customer Match, and Remarketing, to measure advertising performance, understand website usage, improve marketing campaigns, and display more relevant advertisements.
For these purposes, limited customer information, such as your email address or phone number, may be securely shared with Google. Where applicable, this information may be encrypted (hashed) before transmission.
Cookies
Our website uses cookies, pixels, and similar technologies to improve your browsing experience, analyze website traffic, remember your preferences, and support advertising and remarketing. You may manage cookie preferences through your browser settings.
Third-Party Services
We may share limited information with trusted third-party service providers, including Shopify, Google, payment gateways, courier partners, and analytics providers, solely to operate our business and provide our services.
We do not sell your personal information to third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
MyTruDerm